InstaCare Logo

InstaCare




Highlights:

InstaCare is a mobile app integrating with a smartwatch that provides instant access to healthcare featuring free AI assistant services. It was designed to help solve young professionals’ concerns about time and distance when visiting a doctor. 

The Challenge:

How might we provide a solution/service that helps young professionals lower their health risk through more easily accessing healthcare services?

My Observation:

Time-related factors (time-consuming procedures and work schedules) became the most common reason that might stop young professionals from visiting a doctor. Location and distance became their most concern when choosing a doctor.

The Solution:

I believe that a mobile app integrating with a smartwatch that provides instant access to healthcare services through video, audio, or text will help solve young professionals’ concerns about time and distance when they visit a doctor. As its physical extension, a healthcare booth/hub can be set up anywhere in the city.

Key Tools:

Figma, Adobe Photoshop, Adobe Illustrator, MindNode

My Role:

Researcher, Strategist, Designer

InstaCare - Design Approach

InstaCare Design Approach

Research

InstaCare Design Approach - Problem Statement
InstaCare Design Approach - Root Cause Analysis
InstaCare Design Approach - Research outline
InstaCare Design Approach - Quan Research
InstaCare Design Approach - Quan Research
InstaCare Design Approach - Fun Fact
InstaCare Design Approach - Qualitative Research Findings
InstaCare Design Approach - Interviews
InstaCare Design Approach - Challenge

Ideation

InstaCare Design Approach - Persona
InstaCare Design Approach - Customer Journey Map
InstaCare Design Approach - Force Fit Grid
InstaCare Design Approach - Crazy 8s
InstaCare Design Approach - Prioritization Matrix
InstaCare Design Approach - Solution
InstaCare Design Approach - Assumption Matrix
InstaCare Design Approach - Success Metrics

Design

InstaCare  - Site Map
InstaCare  - User Flow
InstaCare  - Wireframes
InstaCare  - Design Guideline
InstaCare  - Logos
InstaCare  - Hi-fi Design and Prototyping


Usability Tests

InstaCare  - Usability Test
InstaCare  - Usability Test
InstaCare  - Usability Test
InstaCare  - Usability Test Findings
InstaCare  - Usability Test Findings
InstaCare  - Iterations
InstaCare  - Iterations
InstaCare  - Iterations
InstaCare  - Iterations
InstaCare  - Iterations


Handoffs


InstaCare  - Handoffs
InstaCare  - Handoffs
InstaCare  - Handoffs

InstaCare - Product Demo

Pre-trained AI Chatbot:


AI Chatbot Demo

Find a Doctor:


Find a doctor demo

Visit a Doctor:

Visit a doctor demo