InstaCare
Highlights:
InstaCare is a mobile app integrating with a smartwatch that provides instant access to healthcare featuring free AI assistant services. It was designed to help solve young professionals’ concerns about time and distance when visiting a doctor.
The Challenge:
How might we provide a solution/service that helps young professionals lower their health risk through more easily accessing healthcare services?
My Observation:
Time-related factors (time-consuming procedures and work schedules) became the most common reason that might stop young professionals from visiting a doctor. Location and distance became their most concern when choosing a doctor.
The Solution:
I believe that a mobile app integrating with a smartwatch that provides instant access to healthcare services through video, audio, or text will help solve young professionals’ concerns about time and distance when they visit a doctor. As its physical extension, a healthcare booth/hub can be set up anywhere in the city.
Key Tools:
Figma, Adobe Photoshop, Adobe Illustrator, MindNode
My Role:
Researcher, Strategist, Designer
InstaCare - Design Approach
Research
Ideation
Design
Usability Tests
Handoffs
InstaCare - Product Demo
Pre-trained AI Chatbot:
Patient Triage: Assess the urgency of symptoms reported by the patient, and direct them to appropriate healthcare services or provide advice on self-care.
Appointment Scheduling: Help patients schedule appointments with healthcare providers.
Creating Profile: Gather information provided by the patient about their medical history, insurance information, etc. , to create a profile and medical report with their consent.
Find a Doctor:
Search for a Doctor: Our quick filter and sorting feature provides an easy way to match you with healthcare providers, or you can ask AI Chatbot for recommendations.
Access the Provider's Profile: Check out their credentials, specialty, and online reviews/ratings from verified patients.
Schedule an Appointment: Schedule, cancel, or reschedule an appointment through their calendar, or by calling their office directly.
Save your Confirmation Number: You'll be provided a confirmation number to help you quickly start your visit within seconds.
Visit a Doctor:
Virtual Visit: Simple and plain - enter your appointment number to log in at the scheduled appointment time.
Smart Device Data Sync: Sync data from your smart device, such as blood pressure readings or glucose levels, to help AI and your doctor start diagnosis.
Join the Call through Video, Audio, or Text message: We respect your privacy and accessibility and empower you to choose the best method.
